Shared, public learning is a fundamental part of our ethos and approach. In that spirit, we are building a home for resources on inclusive technology projects, from SIMLab, our partners and friends, and the community at large.

If you have something you'd like to see up here, or would like to submit a resource yourself, let us know. This section is always under construction, and we're constantly looking for ways to make it better.

SIMLab's framework for context analysis of inclusive technology in social change projects

SIMLab’s Framework for Context Analysis for Inclusive Technology Projects aims to guide our staff in assessing the context and determining the constraints and considerations in place in the region we aim to work.

A good name is hard to clear: a national report of digital expungement applications

It is estimated that 70 million Americans have a criminal record. Having a record creates harms, called collateral consequences, after a person completes their contact with the criminal justice system. These government services. For many, expungement is a possible legal remedy to record. However, the expungement process is hard to understand and not accessible to average citizens attempting to handle their own filing. Further, there are not enough legal service providers to meet demand to help everyone who qualifies. Attempting to bridge these gaps, numerous groups and individuals are leveraging technology. This report assesses the experience organizations had developing expungement technology and provides recommendations to improve the proliferation and impact of these tools.

Defining Culture Change: Reflections from Code for America's Digital Front Door project commissioned by the City of Oakland, California

In 2014, leadership within the City of Oakland asked Code for America to help them redesign its website. This case study explores more personal and opinionated accounts of the insights that surfaced during this project, and illustrates how efforts to make digital upgrades in governments are as much about cultural and management changes, than they are technological ones. To produce this case study, key members from Code for America and the City of Oakland were interviewed for their reflections.

SIMLab's framework for monitoring and evaluating inclusive technologies in social change projects

The use of inclusive technologies in development and social change is maturing, and should move beyond pilots and prototypes to longer-term interventions, grounded in existing learning and best practice, with more rigorous evaluations that specifically review the contribution that inclusive technologies make to our work.

COURSE: Scalable, Low-Cost Technologies for Civil Society Organizations

The course will guide participants through planning a project with SMS and mobile phones, using FrontlineSMS and FrontlineCloud. Topics include: how to design mobile-centered or mobile-enabled projects, risk-mapping, data integrity and ethics considerations.

SIMLab's experience in Kenya: Implementing a mobile money management tool and training approach in the last mile

This case study describes the midterm progress and learning from a two-year project, funded by the UK Government’s Department for International Development (DFID).